Privacy Policy

The company refers to Tilers Trade Tools

Introduction

This privacy policy covers the company’s treatment of personally recognizable information that we collect when you are on our site, and when you use our services. This policy also applies to the company’s management of any personally recognizable information that our business partners share with us. This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or conduct. In this policy we explain how we collect your personal information, how we hold, use and disclose it and what controls you have over it and our use of it.

Collection of information:

Personal information is information that identifies you or from which you may reasonably be identified. The types of personal information that Tilers Trade Tools may collect about you includes:

  • name, gender, date of birth and age;
  • contact details, including personal and business addresses, email addresses and telephone numbers;
  • details about your purchases and orders from us and your product and services preferences

Use and disclosure of personal information:

We use and disclose your personal information in connection with carrying on our business, including to provide products and services to you.

Tilers Trade Tools, may use your personal information:

  • to charge you for products and services we provide to you and to prepare invoices and sales records for such purchases;
  • to provide advice regarding our products and services to you (or arrange for others to do so at our request);
  • to deliver our products and services to you;
  • to provide refunds and swaps ;( for tools we don’t charge any % when returned, but for tiles a 20% for handling will be charged for full boxes of tiles when returned.)
  • to promote and advertise our products and services (including by your feedback in our advertising)

Security and storage:

Tilers Trade Tools will take reasonable steps to protect the security of your personal information that we hold, including both paper and electronic records

Questions and complaints:

If you have any question or complaints about this policy, Tilers Trade Tools’ collection of your personal information or the way in which Tilers Trade Tools deals with your personal information, this should be directed to contact details set out under the header and footer section, “Contact Us”

Checkout Security

This website supports SSL

SSL Certificate

We are covered by the latest SSL technologies to enable encrypted connections to our web server. This SSL Certificate provides encryption and it’s an essential tool to minimise the risk of fraud as well as keeping all of our client’s information safe.

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